Terms & Conditions

Welcome to The Wright Method. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions in full. If you do not agree to these terms, please discontinue use of the website and services.

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Use of Website

The content on this website is for your general information and use only. It is subject to change without notice. Unauthorised use of this website may give rise to a claim for damages and / or be a criminal offense. You must not misuse this website. You agree not to commit or encourage a criminal offense, transmit or distribute a virus, or post any material that is malicious, harmful, in breach of confidence, or in any way offensive or obscene.

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Intellectual Property Rights

Unless otherwise stated, The Wright Method and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and print pages from https://thewrightmethod.com.au for your personal use subject to the restrictions set out in these terms.

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License

You are not permitted to:
• Republish material from https://thewrightmethod.com.au.
• Sell, rent, or sub-license material from https://thewrightmethod.com.au.
• Reproduce, duplicate, or copy material from https://thewrightmethod.com.au.
• Redistribute content from The Wright Method, unless content is specifically made for redistribution.

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User Comments

Certain sections of this website may allow users to post and exchange opinions, information, and data (“Comments”). The Wright Method does not screen, edit, publish, or review Comments before they appear on the site, and Comments do not reflect our views or opinions. We reserve the right to monitor and remove any Comments that are inappropriate, offensive, or otherwise breach these Terms and Conditions.

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Limitations of Liability

The information on this website is provided “as is” without any representations or warranties, express or implied. The Wright Method makes no representations or warranties regarding the information on this website. To the fullest extent permissible by applicable law, The Wright Method will not be liable for any indirect, incidental, or consequential damages, including but not limited to business losses, loss of revenue, income, profits, anticipated savings, or loss of data arising out of or in connection with the use of this website or services.

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Payments and Refunds

Payments for coaching packages are made via direct debit on a monthly or upfront basis. Payment must be received before sessions commence. Refunds are not available for missed sessions; however, rescheduling may be possible with sufficient notice. For membership programs, payments are made either upfront or through recurring direct debits. Membership fees are non-refundable once access to online materials, coaching sessions, or other membership benefits has been provided.

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Cancellation Policy

Group Coaching and Workshop Cancellations

For group coaching sessions and workshops, a minimum of 48 hours’ notice is required for cancellations to receive a credit for a future session. Cancellations made less than 48 hours in advance will forfeit the session fee unless otherwise stated.

One-on-One Coaching Cancellations

For one-on-one coaching sessions, clients must provide at least 24 hours’ notice to reschedule. Failure to provide notice may result in a forfeited session or additional fees for rescheduling, at our discretion.

Membership Cancellations

Memberships are on a 12-month subscription basis. Cancellation requests must be made in writing. Early termination fees may apply if the contract is ended before the completion of the subscription term. Access to membership benefits will continue until the end of the current billing cycle.

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Coaching Ethics and Conduct

Client and Coach Responsibilities

As a professional coaching service, The Wright Method and its coaches adhere to high ethical standards. By engaging with our services, you agree to:

• Approach the coaching relationship with openness and respect.
• Communicate promptly about any issues or concerns.
• Participate actively in the coaching process to achieve desired outcomes.

We reserve the right to terminate the coaching relationship if a client is found to engage in unethical behaviour, harassment, or any form of abuse towards coaches or other clients.

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Indemnification

You hereby indemnify The Wright Method and undertake to keep The Wright Method indemnified against any losses, damages, costs, liabilities, and expenses (including without limitation legal expenses and any amounts paid by The Wright Method to a third party in settlement of a claim or dispute) incurred by The Wright Method arising out of any breach by you of these Terms and

Conditions.

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Changes to the Terms and Conditions

The Wright Method reserves the right to update these terms at any time. It is your responsibility to review these Terms and Conditions periodically to ensure your compliance. Continued use of the Website and services indicates acceptance of any changes.

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Governing Law & Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws the Commonwealth of Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

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Dispute Resolution

Mediation and Arbitration

If any dispute arises out of or in connection with these Terms, the parties agree to first seek to resolve it through good-faith negotiations. If negotiations fail, the dispute shall be submitted to mediation, and if mediation fails, the dispute will be resolved by binding arbitration in accordance with the rules of the Australian Disputes Centre (ADC).

 

Entire Agreement

These Terms & Conditions constitute the entire agreement between The Wright Method and the user regarding the use of the Website and services, superseding any prior agreements.

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Severability

If any part of these Terms & Conditions is determined to be invalid or unenforceable by a court of law, the remaining provisions shall continue in full force and effect.

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Contact Information

For questions regarding these Terms & Conditions, please contact us at catheryn@thewrightmethod.com.au.

 

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Privacy Policy`

We at The Wright Method (“us,” “we,” “our”) value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.thewrightmethod.com.au website (the “Website”) as it contains important information regarding how we collect, use, and protect your personal information.

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Acceptance of Privacy Policy

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to all users, including but not limited to visitors, clients, and others who access or use the Website. By using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you must discontinue use of the Website.

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Information We Collect

We collect the following personal information that you voluntarily provide to us:

• Identifying information: Name, Phone number, Email address

We do not collect any information by law, court order, or tribunal order. The personal information we collect is only used for the purposes outlined in this policy and is not linked or combined with any other personal information we hold about you.

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How We Use Your Information

We use the information collected for purposes such as:
• Communicating with you
• Responding to enquiries
• Providing you with services and updates related to The Wright Method

• Marketing and promotional purposes (with your consent)

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How We Share Your Information

We may share your personal information with third parties in the following scenarios:
• With service providers and partners who assist in the operation of the Website (e.g., web hosting, data analytics), but only to the extent necessary to perform these services
• To comply with legal obligations or in response to legal requests (e.g., subpoenas)

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How We Protect Your Information

We take the following precautions to protect your personal information:
• Limiting access to only those employees who require it
• Implementing SSL encryption to secure data transmission
• Conducting regular audits and due diligence of third-party vendors
• Storing information securely to prevent unauthorized access, alteration, or disclosure

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Data Security Breach Procedures

In the event of a data breach, we will take immediate steps to contain and mitigate the damage. We will notify affected users within 72 hours of becoming aware of the breach, provide details of the breach, and advise on steps taken to remedy the situation.

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Cookies

This Website uses cookies for the following purposes:
• Analysing website traffic and user behaviour
• Customising user experience
• Remembering your preferences
• Testing and optimising content on the Website

You can adjust your browser settings to refuse cookies; however, this may limit your ability to use certain features of the Website.

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Third-Party Tracking Technologies

In addition to cookies, third parties (such as Google Analytics) may use tracking technologies to collect information about your interactions with the Website. These third parties have their own privacy policies, which you should review. You may opt-out of these technologies through your browser settings or by visiting tools like https://tools.google.com/dlpage/gaoptout/.

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Children’s Privacy

The Website is not directed at children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete that information.

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Analytics Programs

We use Google Analytics to collect information about how you interact with our Website. If you wish to opt out of Google Analytics tracking, you can visit https://tools.google.com/dlpage/gaoptout/.

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Information Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, we will securely delete or anonymise the data.

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The Rights of Australian Residents

As an Australian resident, you have the following rights regarding your personal information:
• The right to access the personal information we collect
• The right to request corrections or updates to your information
• The right to use a pseudonym when appropriate
• The right to stop receiving marketing communications
• The right to lodge a complaint regarding the handling of your personal information

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Exercising Your Rights

You may exercise these rights by contacting us via: 
The Wright Method
Email: catheryn@thewrightmethod.com.au
Phone: 0432 371 067

We will verify your identity before processing your request and respond within a reasonable time, generally within 30 days.

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Complaints

If you have concerns about our handling of your personal information, you may contact us directly at catheryn@thewrightmethod.com.au. If we are unable to resolve your issue, you may contact the Office of the Australian Information Commissioner (OAIC) as a last resort.

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Third-Party Websites

This Website may contain links to external websites operated by third parties. We are not responsible for the privacy practices of these third parties, and it is your responsibility to review their privacy policies.

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Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify users of significant changes by posting the updated policy on the Website. Please check this page periodically for updates.

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Questions

For any questions about this Privacy Policy, you can reach us at catheryn@thewrightmethod.com.au.